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We typically reply within 4 hours during business hours: Mon-Sat 9 AM - 9 PM IST, Sun 10 AM - 6 PM IST

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+91 84999 84500

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Before you start

Is it really free?

Yes. You get 10 bills every month, free forever — no credit card, no trial that runs out. You only pay if you want Pro for unlimited bills.

Who actually sends the WhatsApp message — me or Orderzo?

You do, in one tap. Orderzo fills in the bill and opens WhatsApp with everything ready — you just press send. It goes from your own WhatsApp number, so your customer always knows it's you.

Do I need WhatsApp Business?

No. Orderzo works with the normal WhatsApp you already use on your phone. Nothing new to set up.

Do my customers need to install anything?

No. Your customer gets the bill on WhatsApp and pays with any UPI app — PhonePe, Google Pay, Paytm, anything. No app and no sign-up for them.

I'm not good with technology. Can I still use it?

Yes. If you can send a WhatsApp message, you can use Orderzo. Sending a bill is just tapping a few fields and pressing send.

Do you take any commission on my payments?

No. Your customers pay you directly through UPI — the money goes straight to your account. Orderzo takes ₹0 commission, ever.

Is my data safe?

Yes. Your data is stored securely on servers in India (Mumbai) and handled under India's DPDPA data-protection law. We never sell your data, and you can export or delete it anytime.

Can I cancel anytime?

Yes. You can cancel Pro from your dashboard whenever you want — no phone calls, no penalty. You'll simply move back to the free plan.

Common Questions

How do I add items?

Tap the 📝 Items tab in the dashboard → Add new item. Add the name and price. Items appear as chips when creating new orders.

How does payment work?

When you create an order with UPI mode, the customer gets a WhatsApp message with a UPI link (upi://pay) and a branded bill URL. They tap it to pay directly from their UPI app (PhonePe, GPay, Paytm, etc.) — the money goes straight from their bank to yours, and Orderzo never holds funds. After paying, the customer confirms it in the bill and the order shows "Payment claimed"; you tap Confirm to mark it Paid. For trusted customers you can turn on auto-accept, which marks claimed payments Paid automatically.

Can I edit or delete an order?

Yes. Tap the 📦 Orders tab in the dashboard → tap any order to open it. Each order lets you mark it as paid (for cash or off-link UPI), edit, or delete. Unpaid orders stay flagged on your dashboard and the collections screen, so you always know who still owes.

How do I send a customer their bill?

When creating an order, add the customer's WhatsApp number. After tapping Send, WhatsApp opens with a pre-filled message containing: bill details, UPI payment link, and a branded short URL (orderzo.io/i/xxxxxxxx) where the customer can view the PDF bill. Tap Send to share.

Where is my data stored?

Your business data is securely stored in Mumbai (Supabase). It's encrypted in transit and at rest. We follow Indian data residency rules.

Privacy, data deletion, or legal grievance?

For DPDP Act 2023 requests (data access, correction, deletion, withdrawal of consent) or any legal grievance, email our designated Grievance Officer at chetan@orderzo.io with subject "Grievance" or "DPDPA Request". Acknowledged within 48 hours. Resolved within 15 days. See full Privacy Policy.

What if I forget my phone or change it?

Email us at support@orderzo.io with your old + new number, and your business name. We'll migrate your account within 24 hours.

How much does Orderzo cost?

Two simple plans. Free: ₹0 forever, up to 10 bills/month, all core features. Pro: ₹3,999/year (save ₹189) or ₹349/month — unlimited bills, all 3 modes, multi-item orders, and priority support. See full plan details at orderzo.io/pricing.

Orderzo · Order. Bill. Done.

Made for India 🇮🇳

Orderzo Technologies Private Limited · CIN: U62099TS2026PTC216704 · Hyderabad, India