Help & Support

Yes. You get 10 invoices every month, free forever — no credit card, no trial that runs out. You only pay if you want Pro (₹2,499/year) for unlimited invoices.

You do, in one tap. Orderzo fills in the invoice and opens WhatsApp with everything ready — you just press send. It goes from your own WhatsApp number, so your customer always knows it's you.

No. Orderzo works with the normal WhatsApp you already use on your phone. Nothing new to set up.

No. Your customer gets the invoice in WhatsApp and pays with any UPI app — PhonePe, Google Pay, Paytm, anything. No app and no sign-up for them.

Yes. If you can send a WhatsApp message, you can use Orderzo. Setup takes 2 minutes, and sending a bill is just tapping a few fields and pressing send.

No. Your customers pay you directly through UPI — the money goes straight to your account. Orderzo takes ₹0 commission, ever.

Yes. Your data is stored securely on servers in India (Mumbai) and handled under India's DPDPA data-protection law. We never sell your data, and you can export or delete it anytime.

Yes. You can cancel Pro from your dashboard whenever you want — no phone calls, no penalty. You'll simply move back to the free plan.

Tap the 📝 Items tab in the dashboard → Add new item. Add the name and price. Items appear as chips when creating new orders.

When you create an order with UPI mode, the customer receives a WhatsApp message containing a UPI deep link (upi://pay) and a branded invoice URL. They tap the link to pay directly from their UPI app (PhonePe, GPay, Paytm, etc.). The money goes directly from their bank to yours — Orderzo never holds funds. Once payment is received, you mark the order as Paid from the dashboard.

Yes. Tap the 📦 Orders tab in the dashboard → tap any order to open it. Each order has options to mark as paid, send reminder, edit, or delete.

When creating an order, add the customer's WhatsApp number. After tapping Send, WhatsApp opens with a pre-filled message containing: bill details, UPI payment link, and a branded short URL (orderzo.io/i/xxxxxxxx) where the customer can view the PDF invoice. Tap Send to share.

Your business data is securely stored in Mumbai (Supabase). It's encrypted in transit and at rest. We follow Indian data residency rules.

For DPDP Act 2023 requests (data access, correction, deletion, withdrawal of consent) or any legal grievance, email our designated Grievance Officer at chetan@orderzo.io with subject "Grievance" or "DPDPA Request". Acknowledged within 48 hours. Resolved within 15 days. See full Privacy Policy.

Email us at support@orderzo.io with your old + new number, and your business name. We'll migrate your account within 24 hours.

Two simple plans. Free: ₹0 forever, up to 10 invoices/month, all core features. Pro: ₹2,499/year (save ₹489) or ₹249/month — unlimited invoices, all 3 modes, multi-item orders, and priority WhatsApp support. See full plan details at orderzo.io/pricing.